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Sun, Oct 08

|

Location is TBD

Client Journey Workshop Series For Beauty Professionals

Learn what it means and how to create an experience clients are raving about!!

Registration is closed
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Client Journey Workshop Series For Beauty Professionals
Client Journey Workshop Series For Beauty Professionals

Time & Location

Oct 08, 2023, 11:00 AM EDT – Nov 26, 2023, 1:00 PM EST

Location is TBD

About the event

This is part  4 part series including:

1. Intro To Client Experience-In this workshop you will learn:

  1. What it means to be client centric
  2. How to create a client persona 
  3. The difference between customer service and customer experience 
  4. The consumption stages of the client journey 
  5. Customer Service Tips
  6. How to solicit feedback the right way

2. The Awareness Stage: Marketing and Branding with Jennica Anderson and Mariah Oliver

3. The Service Stage: Designing Your Salon Experience

4. Loyalty/Retention: Design a loyalty program that actually works

Tickets

  • Full Workshop Series

    October 8 11-1 October 29th 11-1 November 12th 11-1 November 26 11-1

    From $100.00 to $150.00
    • $150.00
      +$3.75 service fee
    • $100.00
      +$2.50 service fee
  • Intro to Client Experience

    October 8th series 11-1

    From $35.00 to $50.00
    • $50.00
      +$1.25 service fee
    • $35.00
      +$0.88 service fee
  • Awareness Phase: Marketing

    October 29th 11-1

    From $35.00 to $50.00
    • $50.00
      +$1.25 service fee
    • $35.00
      +$0.88 service fee
  • Service Phase: Salon Experienc

    November 12 11-1

    From $35.00 to $50.00
    • $50.00
      +$1.25 service fee
    • $35.00
      +$0.88 service fee
  • Loyalty Phase

    November 26 11-1

    From $35.00 to $50.00
    • $50.00
      +$1.25 service fee
    • $35.00
      +$0.88 service fee

Total

$0.00

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